Showing posts with label buyers. Show all posts
Showing posts with label buyers. Show all posts

Monday, November 25, 2013

Opinion: Why savvy console buyers are sitting out launch day

Opinion: Why savvy console buyers are sitting out launch day

Another generation is upon us. That time once every six or seven years when the wizards of black marketing shout things at the top of their lungs, encouraging us to replace the two black boxes in the corners of our living room with two slightly shinier ones. It's NextGen™.

What are we to do with the old ones? My Xbox 360, the faithful bloodhound, barely able to stand up, solemnly rendering Los Santos with every once of its strength, is convinced it's still up to the task. After all we've been through, am I supposed to put it out of its misery? Well, not just yet.

As obvious as it sounds, a games console is nothing without games, and the problem is that they're not here yet. Your launch game is currently available in four unique flavours. You've got the bland, big-budget flashiness with nothing new to offer except the hollow promise of more polygons (e.g. Ryse, Killzone: Shadowfall).

Or you could try the half-arsed cross-generational port which functions identically to its cheaper Xbox 360 and PlayStation 3 version (e.g. Battlefield 4, Assassin's Creed IV). We've also got some motion control nonsense (Fighter Within, Just Dance 2014), and Knack.

The problem with NextGen™ is these kind of releases are inevitable. The technology is, for the most part, brand new and development kits have only been available for around two years, even internally. So on top of simply making the game of your dreams in that time, there's also the messy business of learning how to deal with the messy innards.

With all the will in the world, there's barely been enough time to fart out a mediocre game, let alone a corker.

Just play the waiting game

So the games aren't much cop, that's fine. They'll come eventually, and in the mean time at least there's things to fiddle with. Apps! Glorious apps, turning your humble game box into a multidimensional media hub, harvesting all the fruits from the tree of entertainment.

Except that isn't true. Of the major television broadcasters in the UK, only the iPlayer, 4OD and Demand 5 are popping their heads in to the PS4, with only 4OD bothering to show up on Xbox One. Sky isn't appearing on either for the foreseeable future, both might have Netflix but so will my microwave soon.

There's all this talk of NextGen™ being about more than just the games, yet the Xbox 360 and PlayStation 3, at least for the moment, also have much more to offer in that department.

No television and a limited games selection make Homer something, something. Come January you'll have already got bored of shooting the men, kicking the ball or punching the thing. There's also Knack, but why would you bother?

A standalone PlayStation 4 costs £349.00 ($399, AU $549), an Xbox One £429.00 ($499, AU $599) and it'll only be a matter of months before the inevitably slimmed down and buffed up models start popping up like rabbit acne, with a larger capacity and milk teeth replaced with proper grown up ones.

There's no way in hell you or I are even close to playing all the games from this generation that we know we should. Most of you haven't even heard of Spec Ops: The Line, or a truckload of other hidden current-gen beauties (or are they last-gen now?).

With a library of Xbox 360 and PlayStation 3 games that will still continue to grow, and the real next-gen stonkers like Titanfall, The Witcher 3 and Watch Dogs not here until March at the very earliest, ask yourself "why now?"


    






Sunday, November 24, 2013

Updated: Xbox One day one buyers report faulty drives, other issues with new console

Updated: Xbox One day one buyers report faulty drives, other issues with new console

The Xbox One has finally launched, but unfortunately for Microsoft and its fans this day hasn't gone off without a hitch.

Day one Xbox One buyers are reporting a variety of issues with the hardware they purchased at the console's midnight launch and throughout its release day.

Those problems range from critical errors with software updates to scratched consoles and faulty headsets and disc drives, according to reports given to and compiled by IGN and Geek.com.

Update 5:55 p.m. PST Friday: Microsoft has sent TechRadar an updated statement, noting that "the issue" is only impacting a miniscule number of users:

"The issue is affecting a very small number of Xbox One customers. We're working directly with those affected to get a replacement console to them as soon as possible through our advance exchange program. Rest assured, we are taking care of our customers."

We asked Microsoft for clarification on what exactly "the issue" it is referring to is.

Making light

Alleged issues with day one Xbox One hardware include a headset that emits nothing but static, a console trapped in an endless loop of crashing and rebooting, and disc drives that won't read or install games and even make grinding noises.

YouTube : http://www.youtube.com/watch?v=lOPcMT5DHWYYouTube : http://www.youtube.com/watch?v=dIzTX_NjVj8

Users posted the above videos, which appear to show the Xbox One making some alarming noises before failing to read discs like Call of Duty: Ghosts and, amusingly, a Rage Against the Machine CD.

Some frustrated customers have taken to Twitter to complain directly to Microsoft's @Xbox account, responding to tweets with messages like, "lol yeah too bad my disc drive doesn't work" (Microsoft recommended that the user get in touch with @XboxSupport).

Elsewhere, on the four-million-subscribers strong video games subdivision of Reddit, a user reportedly opened his brand new Xbox One console to find a Microsoft test disc inside.

Another user responded, making light of the Xbox One's launch day woes, by claiming that he had found a 13-year-old Nintendo 64 game in his PC disc tray today.

xbox one test disc

Other users have reported receiving an error labeled "E100" when downloading system updates on their new Xbox One consoles.

That error and others are covered on Microsoft's official Xbox One support site, which says that customers who experience that particular message will have to submit their consoles to Microsoft for repair.

These issues could well prove to be isolated, and they in no way indicate that the Xbox One suffers from a widespread malfunction like the Xbox 360's notorious red ring of death.

Then again, by its very nature - it was caused by overheating consoles - the red ring surfaced only months after the console's launch.

To be fair

The PS4, which launched last week, had its fair share of launch issues as well.

Thankfully, Sony was quick to respond. The company said that fewer than 1% of PS4 consoles were affected, and that the figure is within its expectations for a new product launch.

As of launch day, Sony was working with consumers to replace their faulty consoles.

'We plan to take care of our customers'

A Microsoft spokesperson sent TechRadar the following statement Friday afternoon, offering no explanation for what was going on with console but outlining avenues for customers to reach out to the company:

"We know that with a hardware launch of this magnitude customers will have questions and we have many avenues for customers to get the answers they need and get back in the game as soon as possible.

"Rest assured we plan to take care of our customers. Any customer who believes they are experiencing an issue with their Xbox One should reach out to us. There are many avenues available for customers to get in touch with us including:

  • Talking to a live customer support person that can call you back if you don't want to wait
  • Xbox.com for support pages and forums
  • On Twitter with @XboxSupport
  • There are also Help and diagnostics on the console by saying 'Xbox Help'"

    






Saturday, November 23, 2013

BBC iPlayer available on day one for Sony PS4 buyers, unlike Xbox One

BBC iPlayer available on day one for Sony PS4 buyers, unlike Xbox One

The Sony PS4 console will arrive in the UK packing the BBC iPlayer app when it goes on sale next Friday 29 November, reports have confirmed.

The Sixth Axis website, which has a pre-release PS4 console, says the iPlayer, BBC Sport, IGN and Demand 5 apps have already shown up on the console.

The site said there's no sign of Netflix, Lovefilm, 4oD, Blinkbox and NowTV, but there's a chance those apps will arrive in the week leading up to the console going on sale.

With iPlayer on board on day one, Sony can claim a minor victory over the Xbox One, with the BBC still in the process of developing its version of the on-demand portal for Microsoft's new console.

No Auntie

The Xbox One went on sale in the UK today without Auntie's app, but with 4oD, Netflix, Lovefilm and Demand 5 all on board the console.

Currently Sky says it has no immediate plans to bring Sky Go to the next-gen consoles, but the company is likely to roll out the on-demand portal to the Xbox One sometime next year. Now TV will arrive on the Xbox One next summer.

Does the presence of the iPlayer affect which console you'd prefer to have in your living room? Let us know your thoughts in the comments section below.